Entry-Level Service Desk Technician (Contract) – Finance

Russell Tobin; South Jordan (UT); On-site; USD 27,552 - 28,929; Full time

Benefits offered by this job

Gain experience with a leading financial institution

Professional development opportunities

Potential to convert to a permanent position

Job summary

A leading investment banking firm in South Jordan is seeking a Service Desk Agent for an entry-level contract position. Responsibilities include troubleshooting hardware/software issues and providing exceptional customer service. The ideal candidate is a recent graduate with a Bachelor's degree and possesses strong communication and problem-solving skills. This role offers career growth opportunities and a competitive hourly rate ranging from $20 to $21.

Qualifications

• Recent graduate with a Bachelor's degree.
• Experience or internship in a relevant field.
• Strong communication, problem-solving, and organizational skills.

Responsibilities

• Investigate, diagnose, resolve hardware/software problems.
• Handle incoming calls regarding customer service inquiries.
• Troubleshoot and resolve customer concerns.

Skills

Communication

Problem-solving

Organizational skills

Education

Bachelor's degree

Job description

A leading investment banking firm in South Jordan is seeking a Service Desk Agent for an entry-level contract position. Responsibilities include troubleshooting hardware/software issues and providing exceptional customer service. The ideal candidate is a recent graduate with a Bachelor's degree and possesses strong communication and problem-solving skills. This role offers career growth opportunities and a competitive hourly rate ranging from $20 to $21.