Banking IT Help Desk Specialist

Russell Tobin; South Jordan (UT); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Potential for permanent placement

Hands-on experience in financial services

12-month stable contract

Job summary

A reputable financial services company is seeking an entry-level IT Support Specialist in South Jordan, Utah. This role offers the chance to deliver essential technical support while gaining experience in a structured banking environment. Candidates should have 1-4 years of technical support experience and strong communication skills. The position is full-time with growth potential and a stable contract.

Qualifications

• 1–4 years of technical support experience.
• Strong communication and customer service skills.
• High school diploma required; IT certifications preferred.

Responsibilities

• Deliver first-line technical support via phone, chat, and in-person.
• Troubleshoot hardware and software issues in a banking environment.
• Maintain accurate documentation and resolve service tickets efficiently.
• Support banking-specific applications and follow cybersecurity protocols.

Skills

Technical support experience

Strong communication skills

Customer service skills

Flexible availability

Education

High school diploma

IT certifications (CompTIA, Microsoft)

Job description

A reputable financial services company is seeking an entry-level IT Support Specialist in South Jordan, Utah. This role offers the chance to deliver essential technical support while gaining experience in a structured banking environment. Candidates should have 1-4 years of technical support experience and strong communication skills. The position is full-time with growth potential and a stable contract.