Entry-Level Member Services Specialist

ncsecu; Asheboro (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

SECU in Asheboro, NC is seeking an entry-level Associate MSO to learn branch operations and deliver exemplary member service. You will respond to member inquiries by phone and in person, handle cash drawers, and assist with account origination and maintenance under supervision.

You will begin training in lending and collections, complete required modules, and support other departments to fulfill member requests.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree or CCUE certification preferred.
• Strong communication and problem-solving abilities.

Responsibilities

• Respond to member inquiries by telephone and in person.
• Balance cash drawer and perform basic teller duties.
• Assist with account origination and maintenance.

Skills

People skills

Communication skills

Problem solving

Customer service

Education

High school diploma or GED

Bachelor's degree or CCUE certification

Tools

CXone

MARGO Platform

MARGO Teller

Job description

SECU in Asheboro, NC is seeking an entry-level Associate MSO to learn branch operations and deliver exemplary member service. You will respond to member inquiries by phone and in person, handle cash drawers, and assist with account origination and maintenance under supervision.

You will begin training in lending and collections, complete required modules, and support other departments to fulfill member requests.