Entry-Level Human Services Assistant - Client Support

Virginia AG; Virginia; On-site; USD 24,000 - 29,000; Full time

Job summary

Virginia AG in Virginia is seeking a Human Services Assistant I to provide entry‑level client support under supervision. You will perform routine administrative tasks, follow guidelines, and assist agency clients with applications, benefits, and services according to state processes.

The role emphasizes accurate data entry, filing, and report preparation while collaborating with professionals and staff to ensure responsive service delivery to families and individuals in need.

Qualifications

• High school diploma with work experience in customer service or general clerical work.
• Experience in handling client applications and data entry.
• Ability to prepare reports and maintain case documentation.
• Basic math and data interpretation skills.
• Willingness to work under supervision.

Responsibilities

• Interviews clients and takes applications for services or benefits.
• Documents file, inputs data, prepares and maintains records.
• Prepares periodic, special and other reports.
• Verifies complex statistical and other complicated reports for accuracy and completeness.
• Prepares and types a variety of financial, statistical forms and reports, case documentation.
• Prepares case files, completes inquiries.
• Purges cases.
• Answers telephone and takes messages.
• Purchases clothes for children.
• Transports clients.
• Assists children in the activities of daily living; and
• Mails vendor invoices, surveys and other correspondence.

Skills

Administrative procedures

Data entry

Customer service

Education

High School Diploma

Job description

Virginia AG in Virginia is seeking a Human Services Assistant I to provide entry‑level client support under supervision. You will perform routine administrative tasks, follow guidelines, and assist agency clients with applications, benefits, and services according to state processes.

The role emphasizes accurate data entry, filing, and report preparation while collaborating with professionals and staff to ensure responsive service delivery to families and individuals in need.