Entry-Level Healthcare Data & Support Specialist

Datavant; Clayton (NC); In loco; USD 21.000 - 25.000; Tempo pieno

Descrizione del lavoro

Datavant is seeking a customer service oriented professional to handle telephone inquiries, document interactions, and maintain HIPAA-compliant practices in a fast-paced healthcare data environment. The role emphasizes confidentiality, accuracy, and strong communication within a collaborative team.

The position requires a high school diploma, experience with multi-line phone systems, and proficiency in MS Office.

Competenze

• Experience in multi-line phone systems and customer service required.
• Proficiency with MS-Office; data entry and medical records exposure beneficial.
• HIPAA awareness and ROI certification knowledge preferred.

Mansioni

• Answer and conduct business on the telephone with strong customer service.
• Document calls and resolutions in software systems.
• Follow department processes and maintain productivity and quality goals.
• Maintain confidentiality and professional rapport with colleagues and management.

Conoscenze

Customer service

Phone system experience

Attention to detail

Formazione

High school diploma

Strumenti

MS Office

Descrizione del lavoro

Datavant is seeking a customer service oriented professional to handle telephone inquiries, document interactions, and maintain HIPAA-compliant practices in a fast-paced healthcare data environment. The role emphasizes confidentiality, accuracy, and strong communication within a collaborative team.

The position requires a high school diploma, experience with multi-line phone systems, and proficiency in MS Office.