Entry-Level Global Ops Center Technician (Relocation)

Epic; Sioux Falls (SD); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits

Relocation assistance

Annual raises and bonuses

Job summary

Epic is seeking an Operations Center Technician to maintain business continuity across its campuses. Based in Madison, WI, you'll monitor alerts, manage security systems, and coordinate responses during emergencies. Required qualifications include situational awareness, strong communication skills, and willingness to work flexible hours. Relocation assistance is provided, and Epic offers comprehensive benefits, including healthcare and competitive compensation.

Qualifications

• Experience in security operations, emergency response, or a related high-volume field preferred.
• Excellent communication and coordination abilities.
• Openness to 2nd and 3rd shift, as well as weekend days.

Responsibilities

• Monitor real-time alerts and manage access and security systems.
• Coordinate emergency responses during disruptions.
• Oversee building operations from the Facilities Command Center.

Skills

Situational awareness

Decision-making skills

Communication abilities

Coordination abilities

Ability to work under pressure

Job description

Epic is seeking an Operations Center Technician to maintain business continuity across its campuses. Based in Madison, WI, you'll monitor alerts, manage security systems, and coordinate responses during emergencies. Required qualifications include situational awareness, strong communication skills, and willingness to work flexible hours. Relocation assistance is provided, and Epic offers comprehensive benefits, including healthcare and competitive compensation.