Entry-Level Global Operations Center Technician (Relocation to Madison)

Epic; Olathe (KS); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits

Annual raises and bonuses

Relocation assistance

Four-week sabbatical after five years

Job summary

Epic is seeking an Operations Center Technician to ensure business continuity across its campuses. This role involves monitoring alerts, managing security systems, and coordinating emergency responses. Candidates should possess strong situational awareness, communication skills, and be open to work in a high-pressure environment. Relocation assistance is provided to move to Madison, WI, which is known for its rising tech talent. The position offers comprehensive benefits and merit-based compensation.

Qualifications

• Experience in security operations, emergency response, or a related high-volume field preferred.
• Able to work in a high-pressure, real-time environment.
• Eligible to work in the United States without visa sponsorship.

Responsibilities

• Monitor real-time alerts and manage security systems from Facilities Command Center.
• Coordinate emergency responses to disruptions.
• Ensure safety and restore normal operations quickly.

Skills

Strong situational awareness

Decision-making skills

Excellent communication

Coordination abilities

Ability to work under pressure

Job description

Epic is seeking an Operations Center Technician to ensure business continuity across its campuses. This role involves monitoring alerts, managing security systems, and coordinating emergency responses. Candidates should possess strong situational awareness, communication skills, and be open to work in a high-pressure environment. Relocation assistance is provided to move to Madison, WI, which is known for its rising tech talent. The position offers comprehensive benefits and merit-based compensation.