Entry-Level Global Operations Center Technician — Relocation

Epic; Lincoln (NE); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Relocation assistance

Comprehensive benefits

Annual raises and bonuses

Four-week sabbatical after five years

Job summary

Epic is seeking an Operations Center Technician to be based in Madison, WI, with relocation assistance available. In this role, you will monitor real-time alerts and manage security systems to ensure business continuity across Epic's global campuses. The ideal candidate will have experience in security operations and strong situational awareness, and must be able to work in a high-pressure environment. Benefits include comprehensive healthcare, merit-based compensation, and a unique themed campus experience.

Qualifications

• Experience in security operations, emergency response, or related fields preferred.
• Strong situational awareness and decision-making skills.
• Excellent communication and coordination abilities.
• Ability to work in a high-pressure, real-time environment.
• Eligible to work in the USA without visa sponsorship.

Responsibilities

• Monitor real-time alerts for business continuity.
• Manage access and security systems from the Facilities Command Center.
• Coordinate emergency responses for disruptions.
• Ensure a safe environment and restore operations quickly.

Skills

Experience in security operations

Strong situational awareness

Excellent communication

Ability to work under pressure

Coordination abilities

Job description

Epic is seeking an Operations Center Technician to be based in Madison, WI, with relocation assistance available. In this role, you will monitor real-time alerts and manage security systems to ensure business continuity across Epic's global campuses. The ideal candidate will have experience in security operations and strong situational awareness, and must be able to work in a high-pressure environment. Benefits include comprehensive healthcare, merit-based compensation, and a unique themed campus experience.