Entry-Level Global Ops Center Technician (Relocation)

Epic; Jefferson City (MO); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits

Merit-based compensation

Annual raises and bonuses

Global healthcare

Job summary

Epic is seeking an Operations Center Technician to ensure business continuity across its campuses. Located outside Madison, WI, this position involves monitoring real-time alerts and managing security systems. Candidates should possess strong communication skills and have experience in emergency response. Relocation assistance is provided, and the role may involve shift work and weekend days. Join a company celebrated for its inclusive culture and stunning employee benefits in a vibrant city known for technical talent.

Qualifications

• Experience in security operations, emergency response, or a related high-volume field preferred.
• Eligible to work in the United States without visa sponsorship.
• Openness to 2nd and 3rd shift, as well as weekend days.

Responsibilities

• Maintain business continuity across Epic's global campuses by monitoring real-time alerts.
• Manage access and security systems and oversee building operations.
• Coordinate emergency responses during disruptions such as natural disasters or power outages.

Skills

Strong situational awareness and decision-making skills

Excellent communication and coordination abilities

Ability to work in a high-pressure, real-time environment

Job description

Epic is seeking an Operations Center Technician to ensure business continuity across its campuses. Located outside Madison, WI, this position involves monitoring real-time alerts and managing security systems. Candidates should possess strong communication skills and have experience in emergency response. Relocation assistance is provided, and the role may involve shift work and weekend days. Join a company celebrated for its inclusive culture and stunning employee benefits in a vibrant city known for technical talent.