Entry-Level Global Operations Center Technician (Relocation to Madison)

Epic; Broken Arrow (OK); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive benefits

Annual raises and bonuses

Four-week sabbatical after five years

Job summary

Epic is seeking an Operations Center Technician based in Madison, WI, to help maintain business continuity across its global campuses. The role involves monitoring real-time alerts, managing security systems, and overseeing building operations from the Facilities Command Center. Candidates should have experience in security operations or emergency response, excellent communication skills, and the ability to make decisions in high-pressure situations. Relocation assistance is offered for candidates willing to move to Madison.

Qualifications

• Experience in security operations, emergency response, or a related high-volume field preferred.
• Ability to work in a high-pressure, real-time environment.
• Eligible to work in the United States without visa sponsorship.

Responsibilities

• Maintain business continuity across Epic's global campuses.
• Monitor real-time alerts and manage access and security systems.
• Oversee building operations from the Facilities Command Center.

Skills

Strong situational awareness

Excellent communication

Decision-making skills

Ability to work under pressure

Job description

Epic is seeking an Operations Center Technician based in Madison, WI, to help maintain business continuity across its global campuses. The role involves monitoring real-time alerts, managing security systems, and overseeing building operations from the Facilities Command Center. Candidates should have experience in security operations or emergency response, excellent communication skills, and the ability to make decisions in high-pressure situations. Relocation assistance is offered for candidates willing to move to Madison.