Entry-Level Global Operations Center Technician — Relocation

Epic; Pierre (SD); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits

Relocation assistance

Annual raises and bonuses

Sabbatical opportunities

Stock grants

Job summary

Epic is seeking an Operations Center Technician based in Madison, WI. This role involves monitoring real-time alerts, managing access and security systems, and coordinating emergency responses. Candidates should have experience in security operations or a high-volume field, and strong communication skills. The position offers relocation assistance, comprehensive benefits, and a dynamic work environment. Join a company where diversity, equity, and inclusion are core values.

Qualifications

• Experience in security operations, emergency response, or a related high-volume field preferred.
• Strong situational awareness and decision-making skills.
• Excellent communication and coordination abilities.
• Ability to work in a high-pressure, real-time environment.
• Eligible to work in the United States without visa sponsorship.
• Openness to 2nd and 3rd shift, as well as weekend days.
• COVID-19 vaccination.

Responsibilities

• Maintain business continuity by monitoring real-time alerts.
• Manage access and security systems from the Facilities Command Center.
• Oversee building operations and respond to emergencies.

Skills

Security operations experience

Strong situational awareness

Excellent communication skills

High-pressure decision-making

Job description

Epic is seeking an Operations Center Technician based in Madison, WI. This role involves monitoring real-time alerts, managing access and security systems, and coordinating emergency responses. Candidates should have experience in security operations or a high-volume field, and strong communication skills. The position offers relocation assistance, comprehensive benefits, and a dynamic work environment. Join a company where diversity, equity, and inclusion are core values.