Entry-Level Gaming Field Technician — Travel Ready

GamblingCareers.com; Las Vegas (NV); On-site; USD 42,000 - 54,000; Full time

Job summary

Aristocrat Gaming is seeking a Field Service Technician in Las Vegas, NV to install, troubleshoot, and maintain gaming machines and controllers. The role includes a hands-on training program during the first 6 months and regular travel within the assigned territory to support casino facilities.

The position emphasizes a customer-focused, problem-solving mindset with opportunities for growth in operations and field service excellence.

Qualifications

• High school diploma, GED, or equivalent work experience.
• Must be at least 21 years old.
• Have a clean and valid driver’s license and maintain an insurable driving record.
• Able to acquire a gaming license as required (Aristocrat will assist with application, payment, and renewal).
• Willing to do daily travel in the assigned territory; up to 30% regional/national travel.
• Self-starter, flexible, adaptable, highly organized, and proactive.
• Passion for technology and solving problems.

Responsibilities

• Install, convert, troubleshoot, repair, and remove Aristocrat gaming machines, signs, and gaming controllers.
• Perform routine maintenance on gaming machines.
• Respond promptly to customer calls and emergencies, prioritizing critical issues.
• Complete Pre-Site Surveys, follow the schedule, and perform service activities assigned.
• Maintain inventory accuracy and follow the parts inventory process.
• Support customers with technical inquiries and documentation.
• Report on trends, needs, and service challenges.

Job description

Aristocrat Gaming is seeking a Field Service Technician in Las Vegas, NV to install, troubleshoot, and maintain gaming machines and controllers. The role includes a hands-on training program during the first 6 months and regular travel within the assigned territory to support casino facilities.

The position emphasizes a customer-focused, problem-solving mindset with opportunities for growth in operations and field service excellence.