Field Service Technician: Gaming Machines & Installations

Aristocrat Leisure; Las Vegas (NV); On-site; USD 42,000 - 68,000; Full time

Job summary

Aristocrat Gaming is seeking a Field Service Technician to join our Field Operations team. You will troubleshoot, install, maintain, repair, and remove gaming machines and related controllers at casino locations, with up to 30% travel regionally/nationally and a robust 6-month hands-on/virtual training program.

Ideal candidates are self-starters with a passion for technology, capable of prioritizing tasks in a fast-paced casino environment, and able to obtain a gaming license as required by

Qualifications

• High school diploma, GED, or equivalent work experience.

Responsibilities

• Install, convert, troubleshoot, repair, and remove Aristocrat gaming machines, signs, and gaming controllers.
• Perform routine maintenance on gaming machines.
• Respond promptly to customer calls and emergency requests, prioritizing critical issues.
• Complete Pre-Site Surveys, follow the schedule, and perform service activities assigned.
• Maintain inventory accuracy and follow the parts inventory process.
• Support customers with technical inquiries and documentation.
• Report on trends, needs, and service challenges.

Education

High school diploma or GED

Job description

Aristocrat Gaming is seeking a Field Service Technician to join our Field Operations team. You will troubleshoot, install, maintain, repair, and remove gaming machines and related controllers at casino locations, with up to 30% travel regionally/nationally and a robust 6-month hands-on/virtual training program.

Ideal candidates are self-starters with a passion for technology, capable of prioritizing tasks in a fast-paced casino environment, and able to obtain a gaming license as required by