Gaming Field Service Technician – Travel & Training

GamblingCareers.com; Sacramento (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Aristocrat Gaming is seeking a Field Service Technician to install, troubleshoot, and maintain gaming machines at customer sites across the United States and Canada. You will travel to casinos, respond to service requests, and perform routine maintenance with a focus on safety and customer satisfaction.

The role is entry-level with a robust hands-on and virtual training program during the first six months, emphasizing problem-solving and professional customer interactions in fast-paced

Qualifications

• High school diploma or GED.
• Clean driver’s license and insurable driving record.
• Willing to travel up to 30%.

Responsibilities

• Install, convert, troubleshoot, repair, and remove gaming machines, signs, and controllers.
• Perform routine maintenance on gaming machines.
• Respond promptly to customer calls and emergencies; prioritize critical issues.
• Complete Pre-Site Surveys and follow schedules for service activities.

Skills

Customer service

Communication

Problem solving

Education

High school diploma or GED

Job description

Aristocrat Gaming is seeking a Field Service Technician to install, troubleshoot, and maintain gaming machines at customer sites across the United States and Canada. You will travel to casinos, respond to service requests, and perform routine maintenance with a focus on safety and customer satisfaction.

The role is entry-level with a robust hands-on and virtual training program during the first six months, emphasizing problem-solving and professional customer interactions in fast-paced