Entry Level Field Operations Associate (FOA)

HTU; North Charleston (SC); Sur place; USD 23 000 - 33 000; Plein temps

Avantages offerts par ce poste

Health insurance

HSA and 401k

PTO & holidays

Parental leave

Employee discounts

Dental & Vision

Résumé du poste

HTU is seeking a front desk and onboarding coordinator in Charleston, SC to manage candidate onboarding, background checks, and compliance with performance, safety, and policy standards. You will provide exceptional customer service and coordinate with Compliance teams to ensure documents and tests are completed.

The role also involves organizing office operations, keeping the Candidate Tracker up to date, and supporting a team-oriented environment with strong communication and efficiency.

Qualifications

• Customer service experience in a professional setting.
• Ability to work in a team-oriented environment.
• Strong communication and organizational skills.

Responsabilités

• Ensure client pre-employment requirements, forms, policies, and onboarding documents are current and validated with Compliance departments.
• Manage client onboarding packets including authorization forms, drug tests, background checks, and update the Candidate Tracker until candidates are cleared to start.
• Enter and manage background checks, drug testing, and medical screening processes for contractors.
• Manage contractor compliance with key E-Verify requirements such as expired documents and compliance status.
• Provide outstanding front office customer service via telephone and reception area.
• Order, maintain, and organize office supplies; manage mailing, shipments, and filing of office paperwork and directory.
• Deliver world-class customer service in every interaction to ensure a quality candidate experience.

Connaissances

Customer service

Sales experience

Teamwork

Formation

Bachelor's degree

Description du poste

Your Role

Here’s what you will be doing:

• Ensure client pre-employment requirements, forms, policies, and onboarding documents are current and validated with Compliance departments.
• Manage client onboarding packets including authorization forms, drug tests, background checks, and update the Candidate Tracker until candidates are cleared to start.
• Enter and manage background checks, drug testing, and medical screening processes for contractors.
• Manage contractor compliance with key E-Verify requirements such as expired documents and compliance status.
• Provide outstanding front office customer service via telephone and reception area.
• Order, maintain, and organize office supplies; manage mailing, shipments, and filing of office paperwork and directory.
• Deliver world-class customer service in every interaction to ensure a quality candidate experience.

About You

The company is looking for:

• Bachelor’s Degree (preferred).
• Customer or sales-focused experience.
• Experience working in a team-oriented environment.

Compensation & Benefits

• Hourly rate of $20.19.
• Performance-based annual bonus potential of $4,000.
• Medical, dental, and vision insurance.
• HSA and 401k account options.
• 20 days of paid time off plus paid holidays.
• Parental and family leave.
• Employee discounts.