Contract Entry Level Field Operations Associate (FOA)

Shine BrightX LLC; North Charleston (SC); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA and 401k

PTO and holidays

Parental leave

Employee discounts

Job summary

Shine BrightX LLC is seeking a role focused on onboarding and client coordination. You will ensure pre-employment requirements are current and validated, manage onboarding packets, and oversee background checks and drug testing for contractors.

You will also handle contractor compliance, front desk service, and office logistics, delivering top-tier candidate experiences. The role emphasizes teamwork, customer/sales orientation, and a Bachelor's degree (preferred).

Qualifications

• Bachelor’s degree preferred.
• Customer or sales-focused experience.
• Experience working in a team-oriented environment.

Responsibilities

• Ensure client pre-employment requirements, forms, policies, and onboarding documents are current and validated with Compliance departments.
• Manage client onboarding packet requirements such as authorization forms, drug tests, and background checks; update the Candidate Tracker with contractor data until cleared to start.
• Enter and manage background checks, drug testing, and medical screening processes for contractors.
• Manage contractor compliance with key E-Verify requirements, including monitoring expired documents and compliance status.
• Provide outstanding front office customer service via telephone and reception area.
• Order, maintain, and organize office supplies; manage mailing, shipments, and filing of office paperwork and directory.
• Deliver world-class customer service in every interaction to ensure a quality candidate experience.

Skills

Customer service

Sales skills

Team collaboration

Education

Bachelor's degree

Job description

Your Role

Here’s what you will be doing:

• Ensure client pre-employment requirements, forms, policies, and onboarding documents are current and validated with Compliance departments.
• Manage client onboarding packet requirements such as authorization forms, drug tests, and background checks; update the Candidate Tracker with contractor data until cleared to start.
• Enter and manage background checks, drug testing, and medical screening processes for contractors.
• Manage contractor compliance with key E-Verify requirements, including monitoring expired documents and compliance status.
• Provide outstanding front office customer service via telephone and reception area.
• Order, maintain, and organize office supplies; manage mailing, shipments, and filing of office paperwork and directory.
• Deliver world-class customer service in every interaction to ensure a quality candidate experience.

About You

The company is looking for:

• Bachelor’s Degree (preferred).
• Customer or sales-focused experience.
• Experience working in a team-oriented environment.

Compensation & Benefits

• Hourly rate of $20.19.
• Performance-based annual bonus potential of $4,000.
• Medical, dental, and vision insurance.
• HSA and 401k account options.
• 20 days of paid time off plus paid holidays.
• Parental and family leave.
• Employee discounts.