Entry Level Field Operations Associate (FOA)

Notre Dame; Tampa (FL); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA

401(k) plan

Paid time off

Parental leave

Employee discounts

Job summary

Notre Dame is seeking a detail-oriented onboarding specialist to manage pre-employment requirements, background checks, and onboarding documentation. You will ensure compliance with policies and coordinate with Compliance and front-office teams to deliver a seamless candidate experience.

The role emphasizes customer service, teamwork, and efficient handling of paperwork, with a focus on accurate data entry and timely updates to the Candidate Tracker.

Qualifications

• Bachelor’s Degree preferred.
• Customer or sales-focused experience.
• Experience working in a team-oriented environment.

Responsibilities

• Ensure client pre-employment requirements, forms, policies, and onboarding documents are current and validated.
• Manage onboarding packet requirements and update the Candidate Tracker.
• Enter and manage background checks, drug testing, and medical screening for contractors.
• Monitor contractor compliance with key E-Verify requirements and document status.
• Provide outstanding front office customer service via telephone and reception.
• Organize office supplies, mailings, shipments and filing of paperwork.
• Deliver world-class customer service to ensure a quality candidate experience.

Skills

Customer service

Communication

Teamwork

Education

Bachelor’s Degree (preferred)

Job description

Your Role

Here’s what you will be doing:

• Ensure client pre-employment requirements, forms, policies, and onboarding documents are current and validated with Compliance departments.
• Manage client onboarding packet requirements such as authorization forms, drug tests, and background checks; update the Candidate Tracker with contractor data until clearance to start.
• Enter and manage background checks, drug testing, and medical screening processes for contractors.
• Manage contractor compliance with key E-Verify requirements, including monitoring expired documents and compliance status.
• Provide outstanding front office customer service via telephone and reception area.
• Order, maintain, and organize office supplies; manage mailing, shipments, and filing of office paperwork and directory.
• Deliver world-class customer service in every interaction to ensure a quality candidate experience.

About You

The company is looking for:

• Bachelor’s Degree (preferred).
• Customer or sales-focused experience.
• Experience working in a team-oriented environment.

Compensation & Benefits

• Hourly rate of $20.19.
• Performance-based annual bonus potential of $4,000.
• Medical, dental, and vision insurance.
• HSA and 401(k) account options.
• 20 days of paid time off plus paid holidays.
• Parental and family leave.
• Employee discounts.