Entry Level Field Operations Associate (FOA)

HTU; Tampa (FL); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

HSA and 401k accounts

20 days of paid time off plus holidays

Job summary

HTU in Tampa, FL is seeking a detail-oriented onboarding coordinator to manage pre-employment requirements and compliance validation. You will handle background checks, drug tests, and medical screenings for contractors, and maintain the Candidate Tracker until clearance to start.

The role emphasizes front-office customer service, teamwork, and accurate processing of onboarding documents, with comprehensive benefits and a collaborative team environment.

Qualifications

• Bachelor’s Degree (preferred).
• Customer or sales-focused experience.
• Experience working in a team-oriented environment.

Responsibilities

• Ensure client pre-employment requirements, forms, policies, and onboarding documents are current and validated with Compliance departments.
• Manage client onboarding packet requirements such as authorization forms, drug tests, and background checks; update the Candidate Tracker with contractor data until clearance to start.
• Enter and manage background checks, drug testing, and medical screening processes for contractors.
• Manage contractor compliance with key E-Verify requirements, including monitoring expired documents and compliance status.
• Provide outstanding front office customer service via telephone and reception area.
• Order, maintain, and organize office supplies; manage mailing, shipments, and filing of office paperwork and directory.
• Deliver world-class customer service in every interaction to ensure a quality candidate experience.

Skills

Customer service

Sales-focused experience

Team-oriented environment

Education

Bachelor’s Degree (preferred)

Job description

Your Role

Here’s what you will be doing:

• Ensure client pre-employment requirements, forms, policies, and onboarding documents are current and validated with Compliance departments.
• Manage client onboarding packet requirements such as authorization forms, drug tests, and background checks; update the Candidate Tracker with contractor data until clearance to start.
• Enter and manage background checks, drug testing, and medical screening processes for contractors.
• Manage contractor compliance with key E-Verify requirements, including monitoring expired documents and compliance status.
• Provide outstanding front office customer service via telephone and reception area.
• Order, maintain, and organize office supplies; manage mailing, shipments, and filing of office paperwork and directory.
• Deliver world-class customer service in every interaction to ensure a quality candidate experience.

About You

The company is looking for:

• Bachelor’s Degree (preferred).
• Customer or sales-focused experience.
• Experience working in a team-oriented environment.

Compensation & Benefits

• Hourly rate of $20.19.
• Performance-based annual bonus potential of $4,000.
• Medical, dental, and vision insurance.
• HSA and 401k accounts.
• 20 days of paid time off plus paid holidays.
• Parental and family leave.
• Employee discounts.