Entry-Level Emergency Dispatcher Trainee

County Emergency Communications; Toms River (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications is offering Dispatcher Trainee / Telecommunicator Trainee opportunities in North River, NY. The program provides a structured introduction to emergency communications, with trainers guiding you to learn call-taking, incident documentation, radio procedures, and support for emergency response operations.

Training combines classroom instruction, simulations, and supervised console work.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often intended for applicants without previous dispatch experience.
• Basic computer skills, clear communication, and accurate typing are expected.
• Customer service or telephone-based experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Typing

Communication

Computer skills

Customer service

Education

High school diploma or equivalent

Job description

County Emergency Communications is offering Dispatcher Trainee / Telecommunicator Trainee opportunities in North River, NY. The program provides a structured introduction to emergency communications, with trainers guiding you to learn call-taking, incident documentation, radio procedures, and support for emergency response operations.

Training combines classroom instruction, simulations, and supervised console work.