Entry-Level Dispatcher Trainee – Emergency Communications

Emergency Telecommunicator Services; Fort McCoy (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services is offering Dispatcher Trainee opportunities designed to introduce you to emergency communications. Trainees will learn call-taking, incident documentation, dispatch operations, and support for responders under supervision.

As training progresses, responsibilities expand based on performance, with certifications and advanced duties contingent on training outcomes and agency standards.

Qualifications

• High school diploma or equivalent required.
• Trainee positions for applicants without dispatch experience.
• Basic computer skills, clear communication, and accurate typing are essential.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Typing

Computer skills

Clear communication

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services is offering Dispatcher Trainee opportunities designed to introduce you to emergency communications. Trainees will learn call-taking, incident documentation, dispatch operations, and support for responders under supervision.

As training progresses, responsibilities expand based on performance, with certifications and advanced duties contingent on training outcomes and agency standards.