Emergency Communications Trainee — Dispatcher Career Start

County Emergency Communications; Remsenburg-Speonk (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Speonk, NY is offering Dispatcher Trainee and Telecommunicator Trainee positions to learn emergency communications work under supervision. Trainees will receive classroom instruction, simulations, and supervised console assignments as they progress through training milestones.

The roles emphasize learning call-taking procedures, incident detail gathering, and radio procedures, with potential night and weekend scheduling during training and after.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often intended for applicants without previous dispatch experience.
• Basic computer skills, clear communication, and accurate typing are needed.
• Customer service or telephone-based experience may be useful.
• Check the vacancy for required assessments and minimum scores.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing

Communication

Computer skills

Geography knowledge

Radio procedures

Education

High School Diploma

Job description

County Emergency Communications in Speonk, NY is offering Dispatcher Trainee and Telecommunicator Trainee positions to learn emergency communications work under supervision. Trainees will receive classroom instruction, simulations, and supervised console assignments as they progress through training milestones.

The roles emphasize learning call-taking procedures, incident detail gathering, and radio procedures, with potential night and weekend scheduling during training and after.