Entry-Level Dispatcher Trainee — Emergency Communications

County Emergency Communications; Union Star (MO); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in North Star, Michigan, is seeking applicants for Dispatcher Trainee and Telecommunicator Trainee roles. This structured program introduces you to emergency communications, including call intake, incident documentation, and OPS support, under guided supervision.

Trainees advance as they demonstrate skills, complete assessments, and earn certifications. Training blends classroom learning, simulations, and supervised console work, with shifts that may include

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Basic computer skills and clear communication are essential.
• Customer service or telephone experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.

Skills

Typing

Clear communication

Basic computer skills

Teamwork

Education

High school diploma or equivalent

Job description

County Emergency Communications in North Star, Michigan, is seeking applicants for Dispatcher Trainee and Telecommunicator Trainee roles. This structured program introduces you to emergency communications, including call intake, incident documentation, and OPS support, under guided supervision.

Trainees advance as they demonstrate skills, complete assessments, and earn certifications. Training blends classroom learning, simulations, and supervised console work, with shifts that may include