Entry-Level Dispatcher Trainee - Emergency Communications

County Emergency Communications; Nichols (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Training

Job summary

County Emergency Communications in Nichols, FL is seeking Dispatcher Trainee / Telecommunicator Trainee roles. The program provides classroom instruction, simulations, and supervised console assignments to build essential dispatch skills.

Training may include nights, weekends, and overtime as competencies and certifications are achieved. Trainees learn call-taking, incident documentation, radio procedures, and confidential, professional conduct requirements.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often for applicants without previous dispatch experience.
• Basic computer skills, clear communication, and accurate typing are expected.
• Willingness to receive feedback and customer service experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Basic computer skills

Clear communication

Accurate typing

Willingness to receive feedback

Customer service experience

Education

High school diploma or equivalent

Job description

County Emergency Communications in Nichols, FL is seeking Dispatcher Trainee / Telecommunicator Trainee roles. The program provides classroom instruction, simulations, and supervised console assignments to build essential dispatch skills.

Training may include nights, weekends, and overtime as competencies and certifications are achieved. Trainees learn call-taking, incident documentation, radio procedures, and confidential, professional conduct requirements.