Entry-Level Emergency Dispatcher Trainee — Paid Training

County Emergency Communications; Town of Worcester (NY); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Worcester, NY is offering Dispatcher Trainee and Telecommunicator Trainee opportunities to introduce you to emergency communications work under the guidance of qualified instructors and training personnel. You will learn how to receive calls, document incidents, operate communications systems, and support emergency response operations.

Responsibilities increase as you demonstrate required skills.

Qualifications

• Basic computer skills, clear communication, accurate typing, and a willingness to receive feedback.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.

Skills

Basic computer skills

Clear communication

Accurate typing

Willingness to receive feedback

Education

High school diploma or equivalent

Job description

County Emergency Communications in Worcester, NY is offering Dispatcher Trainee and Telecommunicator Trainee opportunities to introduce you to emergency communications work under the guidance of qualified instructors and training personnel. You will learn how to receive calls, document incidents, operate communications systems, and support emergency response operations.

Responsibilities increase as you demonstrate required skills.