Emergency Dispatch Trainee - Hands-On Training & Growth

County Emergency Communications; Port Washington (NY); On-site; USD 40,000 - 50,000; Part time

Benefits offered by this job

Insurance coverage

retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in North Bay, NY seeks Dispatcher Trainee to begin a structured career in emergency communications. You will learn call-taking, incident documentation, and use of dispatch systems under supervision.

This entry-level program may include nights, weekends, and overtime as you progress through training and certifications; successful trainees advance to operational duties.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Basic computer skills and clear communication are essential for trainee roles.
• Typing accuracy and willingness to receive feedback help succeed in training.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Basic computer skills

Clear communication

Accurate typing

Willingness to receive feedback

Customer service experience

Education

High school diploma or recognized equivalent

Job description

County Emergency Communications in North Bay, NY seeks Dispatcher Trainee to begin a structured career in emergency communications. You will learn call-taking, incident documentation, and use of dispatch systems under supervision.

This entry-level program may include nights, weekends, and overtime as you progress through training and certifications; successful trainees advance to operational duties.