Emergency Dispatch Trainee | Telecommunicator Training

County Emergency Communications; Town of Shelter Island (NY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Shelter Island, NY offers Dispatcher Trainee and Telecommunicator Trainee opportunities that provide a structured introduction to emergency communications work. Under qualified instructors, trainees learn how to receive calls, document incidents, operate communications systems, and support emergency response operations.

Training combines classroom instruction, simulations, and supervised console assignments, with schedules potentially including nights,

Qualifications

• A high school diploma or recognized equivalent is commonly required for trainee positions.
• Trainees may be applicants without previous dispatch experience.
• Basic computer skills, clear communication, and accurate typing are desirable.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Basic computer skills

Clear communication

Accurate typing

Education

High school diploma or equivalent

Job description

County Emergency Communications in Shelter Island, NY offers Dispatcher Trainee and Telecommunicator Trainee opportunities that provide a structured introduction to emergency communications work. Under qualified instructors, trainees learn how to receive calls, document incidents, operate communications systems, and support emergency response operations.

Training combines classroom instruction, simulations, and supervised console assignments, with schedules potentially including nights,