Entry-Level Deskside Technician: Onsite IT Support

Stefanini, Inc; Charlotte (NC); On-site; USD 31,684 - 34,440; Full time

Job summary

Stefanini, Inc is seeking a Deskside Technician I in Charlotte, NC. This entry-level IT support role focuses on delivering excellent customer service and maintaining user environments. Responsibilities include providing technical support for desktops and laptops, troubleshooting hardware and software issues, and executing standard account administration tasks.

The position is contract-based for one year and requires in-person support. Pay range is $23.00 - $25.00 per hour.

Qualifications

• Entry-level IT support role responsible for PC End of Life Refresh.
• Provide technical support for desktops, laptops, and common peripherals.
• Ensure security best practices are followed.

Responsibilities

• Provide in-person, technical support for desktops and laptops.
• Troubleshoot and resolve hardware and software issues.
• Perform workstation builds and system refreshes.

Skills

Technical support

Troubleshooting

Customer service

Tools

PC

Active Directory

Job description

Stefanini, Inc is seeking a Deskside Technician I in Charlotte, NC. This entry-level IT support role focuses on delivering excellent customer service and maintaining user environments. Responsibilities include providing technical support for desktops and laptops, troubleshooting hardware and software issues, and executing standard account administration tasks.

The position is contract-based for one year and requires in-person support. Pay range is $23.00 - $25.00 per hour.