On-Site Deskside IT Technician II

Stefanini, Inc; Woodbridge Township (NJ); On-site; USD 28,000 - 48,000; Part time

Job summary

Stefanini Group is seeking a Deskside Technician II to support end users in Iselin, NJ. The role involves on-site desk-side hardware and software support, imaging, and asset management in a corporate environment.

You will handle Windows 11, Mac OS, printers, mobile devices, VPN, and related IT tasks, with possible executive support and after-hours on-call duties. Requires a High School Diploma and 1–3 years of related experience.

Qualifications

• Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware.
• High level of professionalism and strong personal interaction skills.
• Ability to perform in-depth research and troubleshooting for complex technical issues.

Responsibilities

• Supporting IT equipment in large corporate environment
• Desktop/laptop tech support (Mac and PC)
• Windows 11 operating systems
• Support mobile devices, printers, scanners, wireless, VPN, etc.
• IMAC Support - IT equipment Install/Move/Add/Change
• Maintain repairs, spare parts, and components
• Research and troubleshoot problems
• Maintain system configurations and documentation
• Track and resolve customer incidents and requests through the client's ticketing tool
• Troubleshoot and resolve hardware and software issues for Windows devices
• Backup, restoration, and migration of user data
• Smart Hands support with networking, server, and telecommunications technologies
• Printer and peripheral device support
• Inventory management of IT assets including asset auditing
• Ability to research and follow appropriate KB articles
• Ability to work on-call and other after-hours support needs
• May provide Executive support
• Other duties as assigned

Skills

Mac OS

Windows OS

Office Suite

Printers

PC hardware

Troubleshooting

Communication

End user support

Education

High School Diploma

Tools

Ticketing system

KB articles

Job description

Stefanini Group is seeking a Deskside Technician II to support end users in Iselin, NJ. The role involves on-site desk-side hardware and software support, imaging, and asset management in a corporate environment.

You will handle Windows 11, Mac OS, printers, mobile devices, VPN, and related IT tasks, with possible executive support and after-hours on-call duties. Requires a High School Diploma and 1–3 years of related experience.