A leading IT staffing company seeks a Level 2 Deskside Technician in Charlotte, NC. Candidates must possess strong PC skills and the ability to troubleshoot hardware and software issues on both MAC and PC. Experience with OS troubleshooting, Office 365, and Outlook is essential, along with basic networking knowledge. This position offers the opportunity to support users and manage technical issues in a dynamic environment.
Qualifications
Proven ability to troubleshoot hardware and software issues on mac and PC.
Experience with Office 365 and Outlook required.
Knowledge of OS troubleshooting and basic networking concepts.
Responsibilities
Perform troubleshooting for hardware and software issues.
Support users with PC and MAC technical issues.
Manage OS and application troubleshooting.
Skills
Strong PC skills
Troubleshooting hardware and software
OS troubleshooting
Office 365
Outlook
Basic networking
Printing support
Job description
A leading IT staffing company seeks a Level 2 Deskside Technician in Charlotte, NC. Candidates must possess strong PC skills and the ability to troubleshoot hardware and software issues on both MAC and PC. Experience with OS troubleshooting, Office 365, and Outlook is essential, along with basic networking knowledge. This position offers the opportunity to support users and manage technical issues in a dynamic environment.