Deskside IT Technician II: Onsite Support Expert

Stefanini, Inc; Savannah (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Paid time off

Tuition reimbursement

Medical insurance

Dental insurance

Vision insurance

Job summary

Stefanini, Inc is seeking a Deskside Technician II in Savannah, GA, to support IT equipment in a large corporate environment. The role involves providing desktop support for Mac and PC, troubleshooting hardware and software issues, and maintaining system documentation.

Applicants should have 2+ years of experience in corporate deskside support, strong troubleshooting skills, and be physically capable of handling equipment. The position includes a comprehensive benefits package including 401(k), paid time off, and tuition reimbursement.

Qualifications

• 2+ years of corporate deskside support or equivalent experience.
• Excellent troubleshooting capability.
• Physical ability to walk, bend, stand for prolonged periods.

Responsibilities

• Support IT equipment in a large corporate environment.
• Provide desktop/laptop technical support for Mac and PC.
• Track and resolve customer incidents through the client’s ticketing tool.

Skills

Troubleshooting capability

Customer support

Experience with Microsoft Office

Experience with endpoints and encryption support

Education

High School Diploma or equivalent

Tools

SCCM

Intune

BitLocker

Job description

Stefanini, Inc is seeking a Deskside Technician II in Savannah, GA, to support IT equipment in a large corporate environment. The role involves providing desktop support for Mac and PC, troubleshooting hardware and software issues, and maintaining system documentation.

Applicants should have 2+ years of experience in corporate deskside support, strong troubleshooting skills, and be physically capable of handling equipment. The position includes a comprehensive benefits package including 401(k), paid time off, and tuition reimbursement.