Entry-Level CSR: Payments & In-Store Experience

Community Choice Financial Family of Brands; Fresno (CA); Vor Ort; USD 24.000 - 34.000; Vollzeit

Benefits dieser Stelle

On-the-job training

Health & dental insurance

401(k) with company match

Paid time off 12 days first year

Employee discounts

Zusammenfassung

Community Choice Financial Family of Brands in Fresno, CA is seeking a Customer Service Representative to assist customers with check cashing, money transfers, and payments in-store. You will build lasting relationships, validate transactions, and provide guidance on basic financial services.

The role offers paid on-the-job training, a comprehensive benefits package, and opportunities to advance across brands nationwide.

Qualifikationen

• Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.
• Meticulous attention to detail and ability to accurately enter data.
• Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
• Must be at least 18 years of age (19 in Alabama).

Aufgaben

• Connect with customers to cultivate lasting relationships that drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services that fit their lifestyle.
• Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system.
• Build new business by completing daily call campaigns.

Kenntnisse

Communication

Customer service

Data entry

Verbal & written

Ausbildung

High school diploma or equivalent

Tools

POS system

Microsoft Office

Jobbeschreibung

Community Choice Financial Family of Brands in Fresno, CA is seeking a Customer Service Representative to assist customers with check cashing, money transfers, and payments in-store. You will build lasting relationships, validate transactions, and provide guidance on basic financial services.

The role offers paid on-the-job training, a comprehensive benefits package, and opportunities to advance across brands nationwide.