Customer Service & Payments Specialist — Career Growth

CCF Family of Brands; Fresno (CA); Sur place; USD 24 000 - 34 000; Plein temps

Avantages offerts par ce poste

On-the-job training

Learning management system

Discount marketplace

Paid time off 12 days

Casual dress code

Résumé du poste

Check Into Cash in Fresno, CA is hiring a Customer Service Representative. This entry-level role emphasizes in-store customer service, processing transactions (check cashing, money transfers, payments), and building relationships with a diverse customer base.

You’ll receive hands-on training, coaching, and development to advance within a fast-growing financial services company. The role requires full-time in-person attendance, with a 40-hour work week and weekends.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication with customers.
• Ability to enter data accurately.
• Must be at least 18 years old (19 in Alabama).

Responsabilités

• Connect with customers to cultivate relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Enter and maintain customer information in a POS system.
• Assist in customer accounts management and collections by accepting payments.

Connaissances

Customer service

Communication

Attention to detail

Data entry

Multi-tasking

Bilingual (English/Spanish)

Formation

High school diploma or equivalent

Outils

POS system

Microsoft Office

Description du poste

Check Into Cash in Fresno, CA is hiring a Customer Service Representative. This entry-level role emphasizes in-store customer service, processing transactions (check cashing, money transfers, payments), and building relationships with a diverse customer base.

You’ll receive hands-on training, coaching, and development to advance within a fast-growing financial services company. The role requires full-time in-person attendance, with a 40-hour work week and weekends.