Customer Service Pro — Growth Path & In-Store Impact

CCF Family of Brands; Oakland (CA); Sur place; USD 24 000 - 34 000; Plein temps

Avantages offerts par ce poste

Training program

Learning management system access

Career advancement opportunities

Educational reimbursement

Medical insurance options

401(k) retirement plan with company 
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Life and AD&D insurance

Paid time off (12 days first year)

Casual dress code

Résumé du poste

CCF Family of Brands in Oakland, CA is seeking a Customer Service Representative to assist customers with check cashing, money transfers, and payments. This entry-level role includes hands-on training and opportunities for growth within a fast-growing company.

The CSR will maintain accurate customer records, handle POS transactions, and provide a positive in-store experience. Strong communication and data-entry skills are essential for success, with potential bilingual (English/Spanish)

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication with customers and colleagues.
• Meticulous data entry and attention to detail.

Responsabilités

• Connect with customers to build lasting relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Enter and maintain customer information in the POS system.

Connaissances

Customer service

Communication

Data entry

Bilingual (English/Spanish)

Formation

High school diploma or equivalent

Outils

POS system

Microsoft Office

Description du poste

CCF Family of Brands in Oakland, CA is seeking a Customer Service Representative to assist customers with check cashing, money transfers, and payments. This entry-level role includes hands-on training and opportunities for growth within a fast-growing company.

The CSR will maintain accurate customer records, handle POS transactions, and provide a positive in-store experience. Strong communication and data-entry skills are essential for success, with potential bilingual (English/Spanish)