Entry-Level Concierge: Front Desk & Guest Services

NRI, Inc.; McLean (VA); On-site; USD 28,000 - 34,000; Full time

Job summary

NRI, Inc. in McLean, VA is seeking an entry-level Concierge to join our team. This full-time role is ideal for recent graduates or those starting a career in customer service, hospitality, or corporate services.

The Concierge greets guests and supports daily operations, including front desk duties, calls, emails, and meeting logistics, while maintaining accurate records. Candidates should be organized, detail-oriented, and committed to excellent service.

Qualifications

• Bachelor's degree preferred; recent graduates encouraged to apply.
• High school diploma or equivalent required.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office Suite, including Outlook, Word, and Teams.
• Ability to multitask and remain organized in a fast-paced environment.

Responsibilities

• Greet and assist guests, clients, and visitors in a professional and welcoming manner.
• Manage front desk operations and maintain a polished reception area.
• Answer and direct incoming calls, emails, and inquiries.
• Coordinate visitor check-in procedures and issue guest badges as needed.
• Schedule conference rooms and assist with meeting logistics.
• Handle incoming and outgoing mail, deliveries, and courier services.
• Provide information regarding building amenities, services, and local resources.
• Assist with event coordination and office hospitality services.
• Maintain accurate visitor logs and administrative records.
• Respond promptly to requests and resolve routine issues with professionalism.
• Partner with facilities, security, and office management teams to support daily operations.
• Perform other administrative and customer service duties as assigned.

Skills

Verbal communication

Written communication

Multitasking

Attention to detail

Organization

Customer service

Education

Bachelor's degree preferred

High school diploma or equivalent

Tools

Microsoft Office Suite

Outlook

Word

Teams

Job description

NRI, Inc. in McLean, VA is seeking an entry-level Concierge to join our team. This full-time role is ideal for recent graduates or those starting a career in customer service, hospitality, or corporate services.

The Concierge greets guests and supports daily operations, including front desk duties, calls, emails, and meeting logistics, while maintaining accurate records. Candidates should be organized, detail-oriented, and committed to excellent service.