Concierge

NRI, Inc.; McLean (VA); On-site; USD 28,000 - 34,000; Full time

Job summary

NRI, Inc. in McLean, VA is seeking an entry-level Concierge to join our team. This full-time role is ideal for recent graduates or those starting a career in customer service, hospitality, or corporate services.

The Concierge greets guests and supports daily operations, including front desk duties, calls, emails, and meeting logistics, while maintaining accurate records. Candidates should be organized, detail-oriented, and committed to excellent service.

Qualifications

• Bachelor's degree preferred; recent graduates encouraged to apply.
• High school diploma or equivalent required.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office Suite, including Outlook, Word, and Teams.
• Ability to multitask and remain organized in a fast-paced environment.

Responsibilities

• Greet and assist guests, clients, and visitors in a professional and welcoming manner.
• Manage front desk operations and maintain a polished reception area.
• Answer and direct incoming calls, emails, and inquiries.
• Coordinate visitor check-in procedures and issue guest badges as needed.
• Schedule conference rooms and assist with meeting logistics.
• Handle incoming and outgoing mail, deliveries, and courier services.
• Provide information regarding building amenities, services, and local resources.
• Assist with event coordination and office hospitality services.
• Maintain accurate visitor logs and administrative records.
• Respond promptly to requests and resolve routine issues with professionalism.
• Partner with facilities, security, and office management teams to support daily operations.
• Perform other administrative and customer service duties as assigned.

Skills

Verbal communication

Written communication

Multitasking

Attention to detail

Organization

Customer service

Education

Bachelor's degree preferred

High school diploma or equivalent

Tools

Microsoft Office Suite

Outlook

Word

Teams

Job description

Concierge (Entry-Level)

Location: McLean, VA
Employment Type: Full-Time
Experience Level: Entry-Level / Recent Graduates Welcome
Compensation: $20-$25 per hour

Position Overview

We are seeking a professional, personable, and service-oriented Concierge to join our team in McLean, Virginia. This entry-level position is ideal for recent college graduates or individuals looking to begin a career in customer service, hospitality, office administration, or corporate services.

The Concierge serves as the first point of contact for guests, clients, and employees, creating a welcoming and positive experience while supporting daily operational needs. The ideal candidate is friendly, detail-oriented, highly organized, and committed to providing exceptional customer service.

Key Responsibilities

• Greet and assist guests, clients, and visitors in a professional and welcoming manner.
• Manage front desk operations and maintain a polished reception area.
• Answer and direct incoming calls, emails, and inquiries.
• Coordinate visitor check-in procedures and issue guest badges as needed.
• Schedule conference rooms and assist with meeting logistics.
• Handle incoming and outgoing mail, deliveries, and courier services.
• Provide information regarding building amenities, services, and local resources.
• Assist with event coordination and office hospitality services.
• Maintain accurate visitor logs and administrative records.
• Respond promptly to requests and resolve routine issues with professionalism.
• Partner with facilities, security, and office management teams to support daily operations.
• Perform other administrative and customer service duties as assigned.

Qualifications

Required

• Bachelor's degree preferred; recent college graduates are encouraged to apply.
• High school diploma or equivalent required.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Professional appearance and demeanor.
• Proficiency with Microsoft Office Suite, including Outlook, Word, and Teams.
• Ability to multitask and remain organized in a fast-paced environment.
• Strong attention to detail and problem-solving skills.

Preferred

• Previous customer service, hospitality, retail, internship, or front desk experience.
• Experience working in office, hotel, residential, or corporate environments.
• Familiarity with visitor management or scheduling systems.

Key Competencies

• Customer Service Excellence
• Professionalism
• Communication Skills
• Attention to Detail
• Organization and Time Management
• Reliability and Accountability
• Teamwork and Collaboration
• Adaptability
• Problem Solving

Why Join Us?

This role provides an excellent opportunity to gain professional experience in a corporate environment while developing valuable customer service, administrative, and operational skills. Successful candidates will have the opportunity to build a strong foundation for future career growth in hospitality, office management, operations, or business administration.