Entry-Level Client Project Coordinator — Launch Your Impact

7H6 Pace Analytical Services, LLC; East Longmeadow (MA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, vision

401K with immediate vesting

Paid time off

Job summary

Pace is seeking a Client Project Coordinator to provide critical administrative and coordination support to the Project Management team on-site in East Longmeadow, MA. You will act as a liaison between project management and sample receiving/log‑in to ensure smooth intake, setup, and execution of client work.

This entry-level role requires a Bachelor’s degree and at least one year of customer service experience, with strong organization and attention to detail.

Qualifications

• Bachelor’s degree in business administration, chemistry, biology, or a closely related field.
• One (1) year of customer service experience.
• Or an equivalent combination of education, training, and experience.

Responsibilities

• Oversee, review, complete, and process project management forms, documents, databases, and related information.
• Serve as a liaison for client project needs, providing guidance and recommended actions to internal Pace® teams to ensure successful project setup.
• Direct client calls and requests to the appropriate Project Manager for follow‑up.
• Schedule and enter bottle orders into the container order system based on client sample needs.
• Review login dashboards and update information and confirmations as needed.
• Assist with project management and cross‑functional initiatives, including budgets, timelines, materials, staffing, and project requirements.
• Interpret and apply department policies and procedures; assist with compliance to applicable laws, rules, and regulations with guidance as needed.
• Contribute to departmental efficiency by offering suggestions for improvements.
• Promote Pace’s mission through professional, courteous, and cooperative interactions with clients and coworkers.

Skills

Customer service

Education

Bachelor’s degree in business administration, chemistry, biology, or closely related field

Job description

Pace is seeking a Client Project Coordinator to provide critical administrative and coordination support to the Project Management team on-site in East Longmeadow, MA. You will act as a liaison between project management and sample receiving/log‑in to ensure smooth intake, setup, and execution of client work.

This entry-level role requires a Bachelor’s degree and at least one year of customer service experience, with strong organization and attention to detail.