Entry-Level Campus Operations Center Technician (Relocation)

Epic; South Bend (IN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Relocation assistance

Stock grants

Bonus opportunities

Healthcare benefits

Job summary

Epic is seeking an Operations Center Technician at our Madison campus. You will monitor real-time alerts, manage access and security systems, and oversee building operations from the Facilities Command Center, coordinating responses to disruptions such as power outages or weather events.

Relocation assistance is provided to join Epic’s thriving tech community just outside Madison. The role offers competitive benefits and opportunities to grow within a fast-paced environment that supports

Qualifications

• Strong situational awareness and decision‑making skills.
• Excellent communication and coordination abilities.
• Ability to work in a high‑pressure, real‑time environment.
• Experience or interest in security operations, emergency response, or a related high‑volume field.
• Openness to 2nd and 3rd shift, as well as weekend days.
• Eligible to work in the United States without visa sponsorship.
• Relocation to the Madison, WI area (relocation assistance available).
• COVID-19 vaccination.

Responsibilities

• Monitor real-time alerts and maintain building operations from the Facilities Command Center.
• Identify and respond to issues using video feeds and system data.
• Coordinate emergency responses and work with internal teams and emergency services.
• Help restore normal operations quickly and effectively during disruptions.

Skills

Situational awareness

Decision-making

Communication

Coordination

High-pressure environment

Security operations

Emergency response

Shift flexibility

US work authorization

Relocation readiness

COVID-19 vaccination

Job description

Epic is seeking an Operations Center Technician at our Madison campus. You will monitor real-time alerts, manage access and security systems, and oversee building operations from the Facilities Command Center, coordinating responses to disruptions such as power outages or weather events.

Relocation assistance is provided to join Epic’s thriving tech community just outside Madison. The role offers competitive benefits and opportunities to grow within a fast-paced environment that supports