Entry-Level Broadband Installer & Customer Support

Grande Communications Networks LLC; Odessa (TX); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

401k retirement plan

Medical, dental, vision insurance

Paid Time Off

Floating Holiday

Paid Holidays

Paid Sick Leave

Tuition reimbursement

Employee discount

Regular full-time position

Job summary

Astound is hiring a Residential Installer in Texas to perform on-site data, video, and phone installations and disconnects, ensuring correct RF and signal levels and delivering a positive customer experience.

The role is entry level with a high school diploma and valid driver's license; lifting up to 75 lbs and basic tool knowledge are required. Benefits include 401k, insurance, PTO, and potential bonuses.

Qualifications

• High school diploma or equivalent required.
• Entry level with 0 experience; aptitude to learn essential skills.
• Valid driver's license and clean driving record.
• Knowledge of ladder, hand and power tools.
• Strong communication and basic computer skills.
• Problem solving, time management and teamwork.
• Ability to work independently and handle physical tasks.

Responsibilities

• Perform residential installs and disconnects (data, video, phone) on customer premises.
• Ensure correct RF and signal levels within specs to avoid rework.
• Provide excellent customer service and potential upsell opportunities.
• Maintain safety, timely communication with leadership and dispatch.

Skills

Customer service

Problem solving

Time management

Teamwork

Working alone

Basic computer skills

Willing to learn

Education

High school diploma

Tools

Ladder

Hand tools

Power tools

Job description

Astound is hiring a Residential Installer in Texas to perform on-site data, video, and phone installations and disconnects, ensuring correct RF and signal levels and delivering a positive customer experience.

The role is entry level with a high school diploma and valid driver's license; lifting up to 75 lbs and basic tool knowledge are required. Benefits include 401k, insurance, PTO, and potential bonuses.