Entry-Level Bilingual IT Support Specialist — Spanish/English

The Reynolds and Reynolds Company; United States; On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision, and life insurance

401(k) 6% match

Paid time off

Onsite dining facility with complimentary meals

Fitness center

Onsite medical center

Social and sports leagues

Volunteering initiatives

Job summary

A leading technology firm in the United States is seeking a Bilingual Technical Support Specialist to provide support for customers troubleshooting a range of computer equipment. The ideal candidate will be bilingual in Spanish and English, possess excellent customer service skills, and have relevant certifications. This entry-level position offers a competitive salary and comprehensive benefits, including medical insurance and a 401(k) match.

Qualifications

• Customer service position requiring bilingual fluency.
• Preferred CompTIA A+ and/or Network+ certifications.
• Ability to effectively troubleshoot a variety of technical issues.

Responsibilities

• Serve as the single point of contact for customer support.
• Provide troubleshooting support for computer equipment.
• Ensure customer satisfaction through effective communication.

Skills

Bilingual in Spanish and English

Excellent customer service skills

Critical thinking

Analytical problem-solving

Teamwork

Education

High School diploma or equivalent

CompTIA A+ certification

Network+ certification

Job description

A leading technology firm in the United States is seeking a Bilingual Technical Support Specialist to provide support for customers troubleshooting a range of computer equipment. The ideal candidate will be bilingual in Spanish and English, possess excellent customer service skills, and have relevant certifications. This entry-level position offers a competitive salary and comprehensive benefits, including medical insurance and a 401(k) match.