Bilingual IT Helpdesk Technician (Spanish)

US Tech Solutions; Seattle (WA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading tech staffing firm is seeking Helpdesk technicians who speak Spanish for a major insurance company based in Seattle, WA. Candidates should possess strong customer service skills, technical aptitude, and proficiency with Windows OS. An associate degree in a related field is preferred, along with two years of experience in IT or a related field. The role requires effective communication skills, a team-oriented attitude, and the ability to learn quickly in a dynamic environment.

Qualifications

• Strong customer service skills are essential.
• Technical aptitude with strong PC literacy skills is required.
• Proficiency with Windows Operating Systems is needed.
• Basic knowledge of a LAN/WAN environment is beneficial.
• Ability to learn and apply technical information rapidly.

Responsibilities

• Assist customers effectively and resolve inquiries.
• Work well in a team environment.
• Follow policies and demonstrate attention to detail.
• Communicate technical information clearly to clients.

Skills

Customer service skills

Problem solving skills

Written and verbal communication

Technical aptitude

Education

Associate degree in Technical or Business discipline

Job description

A leading tech staffing firm is seeking Helpdesk technicians who speak Spanish for a major insurance company based in Seattle, WA. Candidates should possess strong customer service skills, technical aptitude, and proficiency with Windows OS. An associate degree in a related field is preferred, along with two years of experience in IT or a related field. The role requires effective communication skills, a team-oriented attitude, and the ability to learn quickly in a dynamic environment.