Entry-Level Bilingual IT Support (Japanese/English)

Leverages U.S. Inc.; New York (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A tech services company in New York is seeking a Japanese Bilingual IT Support/Help Desk professional. This entry-level position involves responding to customer inquiries, troubleshooting Internet issues, and providing remote assistance. Ideal candidates are proficient in both Japanese and English, and the role offers a salary range of $50,000.00 to $70,000.00 per year along with benefits including medical insurance and a 401(k). The position is full-time.

Qualifications

• Entry-level position available with language proficiency.
• Ability to handle customer inquiries via phone and email.

Responsibilities

• Respond to service-related inquiries and complaints.
• Instruct network carriers for troubleshooting.
• Provide remote instructions for Internet outages.

Skills

Proficiency in Japanese

Proficiency in English

Job description

A tech services company in New York is seeking a Japanese Bilingual IT Support/Help Desk professional. This entry-level position involves responding to customer inquiries, troubleshooting Internet issues, and providing remote assistance. Ideal candidates are proficient in both Japanese and English, and the role offers a salary range of $50,000.00 to $70,000.00 per year along with benefits including medical insurance and a 401(k). The position is full-time.