Bilingual Onsite Tech Support Specialist - English/Spanish

CornerStone Technology Talent Services; Irving (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Stable and supportive team environment

Opportunity for process improvement

Competitive pay with consistent hours

Job summary

A client-focused technology service provider in Irving, TX is seeking a Production Support Specialist. This full-time, temp-to-hire role involves delivering front-line customer service and Level 1 technical support. Candidates should have strong communication skills, be bilingual in English and Spanish, and possess a customer-first mindset. This opportunity offers long-term growth potential and a supportive team environment.

Qualifications

• Minimum 2 years of customer service, call center, or help desk experience.
• Must be professional, punctual, and dependable.
• Ability to work 100% onsite.

Responsibilities

• Respond to customer inquiries via phone, chat, and email.
• Provide Level 1 break/fix support and troubleshoot issues.
• Contribute to a team-oriented environment focused on customer satisfaction.

Skills

Customer service experience

Bilingual – English/Spanish

Excellent communication skills

Microsoft Excel proficiency

Job description

A client-focused technology service provider in Irving, TX is seeking a Production Support Specialist. This full-time, temp-to-hire role involves delivering front-line customer service and Level 1 technical support. Candidates should have strong communication skills, be bilingual in English and Spanish, and possess a customer-first mindset. This opportunity offers long-term growth potential and a supportive team environment.