Bilingual Spanish Tech Support Specialist

iOPEX Technologies Philippines Inc.; Irving (TX); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Attractive Salary & Benefits

Annual Appraisal

Job summary

A leading digital service provider in Texas is hiring a Spanish Bilingual Specialist for technical support, focusing on troubleshooting issues in WiFi surveillance cameras. Ideal candidates will have experience in phone-based support, strong communication skills in both Spanish and English, and be customer-centric. This entry-level position offers an attractive hourly rate with benefits and opportunities for growth within the company.

Qualifications

• At least 1-2 years’ experience in providing phone-based support.
• Well versed in computer systems and navigating mobile apps.
• Basic knowledge of computer networking principles.

Responsibilities

• Handle customer issues in Spanish and English via phone.
• Troubleshoot technical issues pertaining to WiFi surveillance cameras.
• Document cases according to process requirements.

Skills

Excellent oral and written communication skills in Spanish and English

Customer-centric behavior

Problem-solving ability

Ability to multi-task

Job description

A leading digital service provider in Texas is hiring a Spanish Bilingual Specialist for technical support, focusing on troubleshooting issues in WiFi surveillance cameras. Ideal candidates will have experience in phone-based support, strong communication skills in both Spanish and English, and be customer-centric. This entry-level position offers an attractive hourly rate with benefits and opportunities for growth within the company.