Entry-Level Administrative Support Specialist

SDSU Research Foundation; San Diego (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

SDSU Research Foundation in California seeks an entry-level Admin Support Assistant to handle clerical tasks and front-desk inquiries. You will greet clients, schedule services, manage intake processes, and document information for case files within a DUIP framework.

Responsibilities include handling phone lines, processing transactions, and supporting orientation/enrollment activities. Prior office experience and bilingual English/Spanish are preferred.

Qualifications

• High school diploma or equivalent.
• Previous office/administrative experience.
• 1+ year in an office environment.
• Experience with Word, Excel and basic computer programs.
• Experience in a DUIP Program.
• Cash handling and cashiering experience.
• Bilingual in English and Spanish.

Responsibilities

• Receives active and prospective clients over the counter and answers questions.
• Reschedules clients for services and schedules appointments.
• Answers multi-line phone lines and takes messages.
• Imparts accurate information about DUIP policies and refers clients to staff.
• Conducts Intake Interviews and documents information in case files.
• Performs pre/post orientation and enrollment duties and records attendance.
• Processes customer transactions using Microsoft Access and handles deposits.
• Attends staff meetings and training as required.

Skills

Bilingual (English/Spanish)

Office etiquette

Communication skills

Multi-line phone handling

Education

High school diploma or equivalent

Tools

Word

Excel

Microsoft Access

Job description

SDSU Research Foundation in California seeks an entry-level Admin Support Assistant to handle clerical tasks and front-desk inquiries. You will greet clients, schedule services, manage intake processes, and document information for case files within a DUIP framework.

Responsibilities include handling phone lines, processing transactions, and supporting orientation/enrollment activities. Prior office experience and bilingual English/Spanish are preferred.