Clinic Scheduler & Patient Services Assistant

Opt For Healthy Living; San Diego (CA); On-site; USD 39,000 - 54,000; Full time

Benefits offered by this job

Generous time off

Retirement plan

Health coverage

Education support

Campus & community

Job summary

San Diego State University seeks a Clinical Assistant to support patient scheduling, front-office operations, and daily clinic coordination on campus in San Diego.

The role serves as a primary point of contact for patients, handling intake, answering routine questions, and guiding patients to services and resources. Experience in health care administration is preferred, with a focus on privacy and accurate record keeping.

Qualifications

• High school diploma or equivalent with familiarity with a health care setting.
• Knowledge of patient privacy and confidentiality requirements.
• Proficiency with electronic health records and clinic management systems.

Responsibilities

• Schedule and coordinate patient appointments based on needs and provider availability.
• Provide information about services, costs, and campus resources.
• Verify patient eligibility and update medical records confidentially.
• Coordinate patient flow and communicate wait times to ensure timely access to care.

Skills

Patient-centered service

Privacy and confidentiality

EHR proficiency

Medical terminology

Judgment and discretion

Communication

Education

High school diploma

Health care setting familiarity

Related education/experience

Job description

San Diego State University seeks a Clinical Assistant to support patient scheduling, front-office operations, and daily clinic coordination on campus in San Diego.

The role serves as a primary point of contact for patients, handling intake, answering routine questions, and guiding patients to services and resources. Experience in health care administration is preferred, with a focus on privacy and accurate record keeping.