Front Desk & Admin Support Specialist (Nonprofit)

Mcalister-Institute; El Cajon (CA); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Paid holidays

Public Service Loan Forgiveness (PSLF)

403(b) retirement plan with employer-m

Health insurance after 30 days

Employee Assistance Program (EAP)

Job summary

McAlister Institute in San Diego is seeking an Administrative Clerk who is highly organized and detail-oriented to support program staff and the Program Manager. The role focuses on front desk coverage, scheduling orientations, and handling essential documentation with a strong emphasis on accuracy and compliance.

The position requires a high school diploma or GED, at least 2 years of clerical experience, and excellent communication skills.

Qualifications

• Minimum 2 years of administrative/clerical experience with attention to detail.
• Strong computer and paperwork skills; manage documentation and records effectively.
• Excellent verbal and written communication skills.
• Bilingual proficiency is highly preferred.

Responsibilities

• Uphold and promote the mission, philosophy, values, and direction of McAlister Institute.
• Provide administrative support to the Program Manager and program staff.
• Answer phones and provide front desk/reception coverage.
• Schedule client orientations and follow up on attendance.
• Prepare and manage documentation including letters, reports, and certificates.
• Maintain client flow logs, peer review logs, and UA (drug testing) logs.
• Assemble orientation packets and update program resources materials.
• Order supplies and maintain supply inventory and storage.
• Maintain and archive client files; ensure proper file breakdown and organization.
• Ensure a clean, welcoming, and safe facility environment.

Skills

Administrative experience

Attention to detail

Communication skills

Bilingual (preferred)

MS Office

Time management

Reliability

Education

High school diploma or GED

Tools

MS Word

Records management

Job description

McAlister Institute in San Diego is seeking an Administrative Clerk who is highly organized and detail-oriented to support program staff and the Program Manager. The role focuses on front desk coverage, scheduling orientations, and handling essential documentation with a strong emphasis on accuracy and compliance.

The position requires a high school diploma or GED, at least 2 years of clerical experience, and excellent communication skills.