Student Health Services Scheduler & Front Desk Coordinator

Talentify; San Diego (CA); On-site; USD 463,000 - 649,000; Full time

Benefits offered by this job

Generous Time Off

CalPERS retirement benefits

Health coverage

Tuition/education benefit

Job summary

San Diego State University is seeking a Clinical Assistant to support patient scheduling, front-office operations, and daily clinic coordination on campus in San Diego. You will be the first point of contact for patients, help manage appointments, and assist with intake and information about services and resources.

The role emphasizes patient privacy, accurate data entry in EHR/clinic systems, and collaboration with a multidisciplinary team in a busy university clinic setting.

Qualifications

• Experience delivering patient-centered service with diverse populations.
• Knowledge of patient privacy and confidentiality requirements.
• Proficiency entering/updating patient information in EHR/clinic systems.

Responsibilities

• Schedule and coordinate patient appointments per provider availability.
• Inform patients about SDSU services, costs, and campus resources.
• Determine scheduling and referrals using triage guidelines.
• Verify demographics and process medical records with confidentiality.
• Manage patient flow and communicate wait times effectively.
• Handle routine communications about appointments and procedures.

Skills

Patient-centered service

Confidentiality handling

Communication skills

Judgment and discretion

Professional written & spoken English

Education

High school diploma

Tools

EHR / EMR systems

Clinic management systems

Job description

San Diego State University is seeking a Clinical Assistant to support patient scheduling, front-office operations, and daily clinic coordination on campus in San Diego. You will be the first point of contact for patients, help manage appointments, and assist with intake and information about services and resources.

The role emphasizes patient privacy, accurate data entry in EHR/clinic systems, and collaboration with a multidisciplinary team in a busy university clinic setting.