Enterprise Technical Account Manager (OEM)

Aiven; United States; Híbrido; USD 140.000 - 200.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity plan

Hybrid work policy

Plankton program

Professional development budget

Wellbeing support

Descripción de la vacante

Aiven in the United States is seeking a Technical Account Manager (OEM) to serve large enterprise customers. You will be the single point of contact, combining technical depth with a customer-centric approach to accelerate value from our Open Source services and cloud data platform.

You will build relationships, shape technical strategy, advise on deployments, and coordinate with Sales, Support, Engineering, and Product Management.

Formación

• Deep conceptual and hands-on knowledge of Apache Kafka and one of PostgreSQL, ClickHouse, or OpenSearch.
• Experience in technology sales, pre-sales or technical consulting.
• Fluency in programming languages such as Java, Python, Go, or Ruby.
• Knowledge of public clouds (AWS, Google, or Azure) and Linux basics, networking (DNS, VPC), and relational databases.
• Excellent communication and problem-solving skills; able to articulate technical requirements to customers and internal teams.
• Ability to manage multiple projects with urgency and detailed action plans.
• Nice to have CRM experience and migration experience (e.g., Oracle to PostgreSQL).

Responsabilidades

• Build relationships across the entire customer journey.
• Develop deep technical understanding of customer priorities, cloud architecture, and initiatives.
• Provide operational advisory for deployments and risk management.
• Advocate cross-functionally to Sales, Support, Engineering, and Product teams.
• Conduct regular reviews on incidents, advisories, and root-cause analyses.
• Collaborate with Sales on account planning and pipeline growth.
• Travel up to 10% to meet with customers.

Conocimientos

Apache Kafka

PostgreSQL

ClickHouse

OpenSearch

Consulting

Java

Python

Go

Ruby

Descripción del empleo

Aiven in the United States is seeking a Technical Account Manager (OEM) to serve large enterprise customers. You will be the single point of contact, combining technical depth with a customer-centric approach to accelerate value from our Open Source services and cloud data platform.

You will build relationships, shape technical strategy, advise on deployments, and coordinate with Sales, Support, Engineering, and Product Management.