Enterprise Technical Account Manager - Cloud Strategy

Amazon Inc.

Santa Clara (CA)

On-site

USD 151,000 - 204,000

Full time

6 hours ago

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Job summary

Amazon Web Services, Inc. seeks a Technical Account Manager (TAM) for AWS Enterprise Support in Strategic Industries. You will be the principal technical advisor, working with customers from startups to Fortune 500s, coordinating with engineers to resolve issues, and guiding strategic adoption of AWS services.

Travel up to 10%+ may be required. You will collaborate across Compute, Storage, Database, Big Data, and more to keep customer environments healthy and optimized, ensuring robust, secure

Qualifications

3+ years of technical engineering experience.
Experience with operational parameters and troubleshooting for three of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment.
Bachelor's degree

Responsibilities

Act as the principal technical advisor and 'voice of the customer' to Enterprise customers.
Collaborate with engineers and service teams to see issues through to resolution.
Drive customers to adopt and use AWS services such as EC2, S3, DynamoDB, Lambda, and more.

Skills

Technical engineering

Troubleshooting

Customer-facing

Education

Bachelor's degree

Tools

AWS services

Cloud platforms

Job description

Travel up to 10%+ may be required. You will collaborate across Compute, Storage, Database, Big Data, and more to keep customer environments healthy and optimized, ensuring robust, secure

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