Enterprise Solutions Engineer — Drive Technical Wins

Factory; New York (NY); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Factory is hiring Enterprise Solutions Engineers to own the technical relationship with our largest customers across the Eastern US, from discovery through pilot, expansion, and ongoing success.

You will own the technical thread for customer engagements, map objectives to platform capabilities, and architect solutions inside real dev environments while leading hands-on evaluations with some of the world's largest software teams.

Qualifications

• 3-4+ years in a technical customer-facing role — Sales engineering, solutions engineering, developer advocacy, platform engineering, SRE, or similar.
• Led complex, technical enterprise deal cycles and built champions across organizations.
• You can code and you can talk; comfortable reading code, writing scripts, debugging integrations.
• CS degree or equivalent technical foundation is expected.

Responsibilities

• Own the technical evaluation: lead full cycle product evaluations, design proofs of concept, and run pilots inside customer environments.
• Drive revenue and growth: turn pilots into broad adoption and identify new use cases with revenue outcomes.
• Architect the rollout: integrate Factory into existing CI/CD workflows and adaptable deployment models.
• Be the customer's technical voice: diagnose friction, write up requests, and push to product.
• Feed the product engine: translate patterns into actionable feedback from customers.

Skills

Technical customer-facing experience

Coding ability

CS degree or equivalent

Dev stack knowledge

Education

CS degree or equivalent

Tools

Git

Job description

Factory is hiring Enterprise Solutions Engineers to own the technical relationship with our largest customers across the Eastern US, from discovery through pilot, expansion, and ongoing success.

You will own the technical thread for customer engagements, map objectives to platform capabilities, and architect solutions inside real dev environments while leading hands-on evaluations with some of the world's largest software teams.